Popular Articles

  1. Accessory Attachments Archive

    Here you can find a copy of accessory attachments that are also attached to their individual accessory items within the Accessories Catalog.
  2. Finding Your API Login

    Note: This is only necessary for users currently using Authorize.net as their payment gateway . The API Login and Transaction Key are crucial pieces of data used to connect your SimplePart website to your chosen payment gateway. In order for y...
  3. Q: Where do I find the Q2 2016 MDO Catalog?

    A: Virtual Counter does not currently contain an MDO catalog. This could be added in the future. For now, a high quality downloadable MDO catalog is attached below as a PDF file which is updated quarterly. Looking for the Q1 2016 MDO catalog? Cli...
  4.  EP. 12 – How to Create a Coupon

    This article will show you how to create a coupon using the Control Panel platform, so you can create and add discount coupons to your online parts store.
  5. Oettinger® Limited-Edition Body Styling Kits 5% Off Dealer Net Program Extension!

    Now through the month of June, earn 5% off Dealer Net when you purchase a body kit or spoiler. Oettinger® Body Styling Kits are a great way to help lift your accessory sales while showing style-minded customers the cutting edge of the VW Golf de...
  6. Introduction to the VW Online Store and Online Catalog

    The VW Online Store and Online Catalog is an inclusive website designed with both customers and dealers in mind. Customers will be able to browse the full accessories catalog available from Volkswagen, as well as transact business with dealers ...
  7. Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership?

    A: The Volkswagen Virtual Counter is accessible through the  vwhub.com  using single-sign-on technology. The access is dependent on your dealer role. The Parts Department has access to all pricing information and Parts Managers can inpu...
  8. Q: What internet browsers is the Volkswagen Virtual Counter optimized for?

    A: Internet Explorer 8.0 to current, FireFox 3.0 to current, Chrome 4.0 to current, Safari 4.0 to current. It is also optimized for mobile devices such as smart phones and tablets. ...
  9. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use...
  10. Q: Can I modify the suggested labor time in the catalog?

    A: Virtual Counter does not currently have this functionality. Only Parts Managers will have the ability to change suggested labor times. This feature will be available shortly after the initial launch of Virtual Counter. ...