Popular Articles

  1. Q: Why aren't installation instructions posted on this catalog?

    A: The Volkswagen Virtual Counter is one of your primary resources for accessory information. The Volkswagen Virtual Counter gives you easy access to find, view and price the full portfolio of accessories offered by Volkswagen of America, Inc. The ...
  2. Measuring Success

    Gross Profit and Sales Volume are significant indicators of a well-performing business. The SimplePart Control Panel makes it simple to track metrics important to you, while offering additional performance reporting to help monitor the success of yo...
  3. Oettinger® Limited-Edition Body Styling Kits 5% Off Dealer Net Program Extension!

    Now through the month of June, earn 5% off Dealer Net when you purchase a body kit or spoiler. Oettinger® Body Styling Kits are a great way to help lift your accessory sales while showing style-minded customers the cutting edge of the VW Golf de...
  4. Reading Control Panel Reports

  5. Q: Can I modify the suggested labor time in the catalog?

    A: Virtual Counter does not currently have this functionality. Only Parts Managers will have the ability to change suggested labor times. This feature will be available shortly after the initial launch of Virtual Counter. ...
  6. Q: What internet browsers is the Volkswagen Virtual Counter optimized for?

    A: Internet Explorer 8.0 to current, FireFox 3.0 to current, Chrome 4.0 to current, Safari 4.0 to current. It is also optimized for mobile devices such as smart phones and tablets. ...
  7. Introduction to the VW Online Store and Online Catalog

    The VW Online Store and Online Catalog is an inclusive website designed with both customers and dealers in mind. Customers will be able to browse the full accessories catalog available from Volkswagen, as well as transact business with dealers ...
  8. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use...
  9. Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership?

    A: The Volkswagen Virtual Counter is accessible through the  vwhub.com  using single-sign-on technology. The access is dependent on your dealer role. The Parts Department has access to all pricing information and Parts Managers can inpu...
  10. More About the VW Sell Sheet

      Click here to download the PDF above. ...