(FAQ) Frequently Asked Questions

New to the VW Online Store or trying to find your way around? This FAQ page is here to help. Whether you're setting up your catalog for customers or hunting for the latest accessories deals, this page will be able to assist. If you have a question that isn't answered here, please contact us.


Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership? A: The Volkswagen Virtual Counter is accessible through the vwhub.com using single-sign-on technolo...