A: The Volkswagen Virtual Counter is one of your primary resources for accessory information. The Volkswagen Virtual Counter gives you easy access to find, view and price the full portfolio of accessories offered by Volkswagen of America, Inc. The ETKA Accessories Catalog will still be your primary resource for installation instructions for globally offered accessories. For product-related help such as quick tips or advice, you can use Service Net >> Technician Resources >> Accessories or email the Volkswagen Accessories Mailbox at vwaccessories@vw.com.