The parts catalog of the VW Virtual Counter is powered by information provided by MOTOR Information Systems, and should NOT be used as a replacement for ETKA. ETKA remains your dealership's source for hard parts lookup information.
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- Your Guide to: Managing Your Online Parts Counter
- Your Guide To Pricing Best Practices
- Pricing for Your Market
- Measuring Success
- Make the Most of Your Digital Marketing
- Enhance Site Performance with SimplePart’s Promotional Tools
- Your Guide to: Shipping Best Practices
- TaxJar Integration
- Inventory Display Update
- Prepping for Spring Promotions
- How This Works: The Product Questions Module
- Your Guide to the Affirm Integration
- Your Guide to the Sunbit Integration
- What you need to know about lost URL claims
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- SEM (Search Engine Marketing) Concierge Contact List
- Does the VW Virtual Counter replace ETKA?
- Q: Where do I find the Q2 2016 MDO Catalog?
- Q: Where do I find the Q1 2016 MDO Catalog?
- Q: I like using an Excel-based fitment guide or price calculator. Can I get the same with Virtual Counter?
- Q: How do I find an accessory?
- Q: What is on the Welcome Screen?
- Q: Can I modify the suggested labor time in the catalog?
- Q: Can I add additional items like “Shop Supplies” to the installed price?
- Q: Where can I see circulars or additional product information on products?
- Q: How do I create a custom list or quote of accessories for a customer or for a showroom display vehicle?
- Q: How do I quote an installed price, when the installation takes multiple parts?
- Q: Why do I see a "Parts" catalog logo in my catalog banner selection?
- Q: Why aren't installation instructions posted on this catalog?
- Q: How do I create professional looking showroom addendum labels using the Volkswagen Magic Pocket sleeve?
- Q: What are the Volkswagen Virtual Counter minimum systems requirements to ensure my dealership takes full advantage of the catalog’s functionality and performs at efficient speeds?
- Q: How do I enter custom pricing (internal & retail) for my store?
- Q: Can pricing for individual accessories be modified?
- Q: What internet browsers is the Volkswagen Virtual Counter optimized for?
- Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership?
- Q: Can I see what items can be residualized by Volkswagen Credit?
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- Oettinger® Limited-Edition Body Styling Kits 5% Off Dealer Net Program Extension!
- WeatherTech® TechCare® Car Care: New Line and Drop Ship Program
- OETTINGER® Limited-Edition Golf Body Style Kits Now Available
- Wheel and Tire Matrix MY 2015+
- Passat Remote Start Application Matrix & Chart (561065760C)
- Where do I order 3M decals?
- Q: What new items will be available after the Virtual Counter launch?
- Q: How do Customers order Navigation Disks & SD Cards?
- Q: Many Legacy Pre-Painted Components are no longer available in Parts on Command Drop-Ship list. How can I order these parts?
- Q: When will Passat 2012+ and Beetle 2012+ Roof Rack Base Carrier Bars be available?
- Accessory Attachments Archive
- Accessory Circulars & Sell Sheets Archive
- VW FAQs
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- Introduction to the VW Online Store and Online Catalog
- Navigating the VW Online Store and Online Catalog
- Building Quotes
- Pricing and Labor Rates
- Printable PDFs Available
- How to Create Price Tags
- How to Create a Quote
- How to Create a PDF Brochure
- How to Create a Magic Pocket
- More About the VW Sell Sheet
- Accessories Configurator
- Accessory Desking Tool (ADT) Redesign
- Accessory Desking Tool (ADT) Guide
- Removal of Quick Start media sets
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- EP. 1 – Get Started with SimplePart
- EP. 2 – Explore Your New Website
- EP. 3 – Configure Your Profile
- EP. 4 – Set and Adjust Shipping Rates
- EP. 5 – Check and Adjust Tax Rates
- EP. 6 – Exploring the SimplePart Control Panel
- EP. 7 – Process Your Orders
- EP. 8 – Recognize Fraudulent Orders
- EP. 9 – Modify an Order
- EP. 10 – Real-Time Shipping and ShipStation
- EP. 11 – Continue Your SimplePart Experience
- EP. 12 – How to Create a Coupon
- EP. 13 – How to Customize Product Information
- EP. 14 – How to Initiate eBay Store Page Creation
- EP. 15 – How to Adjust Pricing
- Home
- VW Online Store and Online Catalog
- (FAQ) Frequently Asked Questions
- VW Virtual Counter (General FAQ)
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