Popular Articles

  1. Shipping Rates & Pickup

    When your new parts website goes Live, shipping rates should already be implemented. These are determined on the parts total of your customer's basket. If there are any items (ex: rotors, body panels) with fixed shipping costs assigned to them, then...
  2. How to Create a Magic Pocket

    The B2B platform makes it easy to create and print customized Magic Pockets (also known as Monroneys) for vehicles. These sheets allow you to show what the costs of optional accessories and add-ons will be for specific vehicles.  After choosing a p...
  3. How to Create a Magic Pocket

    The B2B platform makes it easy to create and print customized Magic Pockets (also known as Monroneys) for vehicles. These sheets allow you to show what the costs of optional accessories and add-ons will be for specific vehicles.  After choosing ...
  4. Q: Can I modify the suggested labor time in the catalog?

    A: Virtual Counter does not currently have this functionality. Only Parts Managers will have the ability to change suggested labor times. This feature will be available shortly after the initial launch of Virtual Counter. ...
  5. Q: I like using an Excel-based fitment guide or price calculator. Can I get the same with Virtual Counter?

    A: Virtual Counter does not currently have a downloadable price calculator. You can build a vehicle or customer specific Quote. See “ Building Quotes ”.   This functionality is being looked at and could be added in the future. ...
  6.  EP. 2 – Explore Your New Website

    In this video, we'll explore some of the features of your new parts site, as well as how customers will navigate your website all the way from the home page through checkout.
  7. Q: How do I find an accessory?

    A: There are several ways to locate a specific accessory.  See “ Navigating the Virtual Counter ” for a step by step approach using icons and drop downs. Or, if you know the part number, simply enter it into the search field. You can also search by...
  8. How to Use the Camera App

    Learn how to use the camera app to enhance the user experience on your eCommerce site and increase your sales!
  9. Your Guide to: Search Engine Marketing

    Search Engine Marketing can be summed up fairly succinctly: purchasing space for paid ads on search engines as a way of driving traffic to your website. However, our SEM team does so much more than simply buying ads.  Every member of the SimplePart...
  10. Your Guide to: Shipping Best Practices

    Once you decide to start selling online, shipping becomes a huge aspect of your parts counter’s operations and sales. Shipping is not only a necessity, but a profit center for many dealers. It can also be a deal-breaker for many customers when sh...