Popular Articles

  1. VW Welcome Packet (Part 2)

    Learn the e-commerce basics and get your store running smoothly with our guide.
  2. How to Create a Magic Pocket

    The B2B platform makes it easy to create and print customized Magic Pockets (also known as Monroneys) for vehicles. These sheets allow you to show what the costs of optional accessories and add-ons will be for specific vehicles.  After choosin...
  3. Measuring Success

    Gross Profit and Sales Volume are significant indicators of a well-performing business. The SimplePart Control Panel makes it simple to track metrics important to you, while offering additional performance reporting to help monitor the success of yo...
  4. Q: What is on the Welcome Screen?

    A: This is the first page you see when you log-in to the Virtual Counter . The Welcome Screen displays the latest accessory highlights, news from Volkswagen of America, Inc. such as the most recent news and announcements, new and updated items, and...
  5.  EP. 2 – Explore Your New Website

    In this video, we'll explore some of the features of your new parts site, as well as how customers will navigate your website all the way from the home page through checkout.
  6. Your Guide To Pricing Best Practices

    A key driver of sales for your website is pricing. How you price parts and accessories online will depend on your business’ goals. Following these steps will help you price your parts and accessories so you can meet your online objectives...
  7. WeatherTech® TechCare® Car Care: New Line and Drop Ship Program

    For your convenience, we’ve created for you a convenient planogram to get you started with your merchandising activities. Click the attachment below to view.
  8. Searching Orders

    How to Search Orders When you log into the Control Panel and you need to locate a specific order, there are a few different ways to search for it. You can either use the "Orders" drop down in the menu at the top of the page. You can also ...
  9. Q: What are the Volkswagen Virtual Counter minimum systems requirements to ensure my dealership takes full advantage of the catalog’s functionality and performs at efficient speeds?

    A: The following is a minimum PC Requirement Guideline.   Processor 1 gigahertz(GHz) Pentium or better 32 bit (x86) or 64 bit (x64) processor Ram 2GB or greater OS Windows XP SP3 or greater Display 1024x768 or better Internet Connection B...
  10. VW Welcome Packet (Part 1)

    Get your store online quickly with our easy onboarding guide.