Popular Articles

  1. Finding Your API Login

    Note: This is only necessary for users currently using Authorize.net as their payment gateway . The API Login and Transaction Key are crucial pieces of data used to connect your SimplePart website to your chosen payment gateway. In order for y...
  2. Make the Most of Your Digital Marketing

    Are you getting the best results for your online site’s marketing investments? We have a few tips to ensure you’re making your advertising dollars matter. Market your site through your dealership’s existing outlets.  Collaborating with your dealer...
  3. Fraud Practices

    Fraud demands urgent attention and SimplePart has the tools and know-how to help you combat this issue. SimplePart’s Control Panel has several built-in features to help you take proactive measures against fraudulent orders. Ways to prevent fra...
  4. Does the VW Virtual Counter replace ETKA?

    The parts catalog of the VW Virtual Counter is powered by information provided by MOTOR Information Systems, and should NOT be used as a replacement for ETKA. ETKA remains your dealership's source for hard parts lookup information.
  5. Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership?

    A: The Volkswagen Virtual Counter is accessible through the  vwhub.com  using single-sign-on technology. The access is dependent on your dealer role. The Parts Department has access to all pricing information and Parts Managers can input custom p...
  6. Q: When will Passat 2012+ and Beetle 2012+ Roof Rack Base Carrier Bars be available?

    A: Roof Rack Base Carrier Bars are technically not feasible for these model. There is no plan to offer these products for these models. Please consult the vehicle's Owner's Manual for additional information. ...
  7. Printing an Order

    When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the “Print Order...
  8. Pricing for Your Market

    When you’re setting up your online site, it’s essential to take the time to figure out proper pricing for your parts and accessories store. It can be difficult to find the balance between profit and volume for your dealership, while still staying co...
  9. Setting up Gmail Account

    Correspondence is an important part of e-commerce, which makes it even more important to have a backup Gmail email address. Once you create a Gmail Account, we can link it to your client file, and/or any Google Adwords and Bing AdCenter Accounts we ...
  10. Q: How do I find an accessory?

    A: There are several ways to locate a specific accessory.  See “ Navigating the Virtual Counter ” for a step by step approach using icons and drop downs. Or, if you know the part number, simply enter it into the search field. You can also search by...