Popular Articles

  1. Reading Control Panel Reports

  2. How To Create a PDF Brochure

    PDF Brochures give you an easy way to showcase your newest models at a dealership, as well as some of the best-selling products. Easily create a customized brochure featuring any models or products you wish to draw attention to in your showroom. Af...
  3.  EP. 2 – Explore Your New Website

    In this video, we'll explore some of the features of your new parts site, as well as how customers will navigate your website all the way from the home page through checkout.
  4. Oettinger® Limited-Edition Body Styling Kits 5% Off Dealer Net Program Extension!

    Now through the month of June, earn 5% off Dealer Net when you purchase a body kit or spoiler. Oettinger® Body Styling Kits are a great way to help lift your accessory sales while showing style-minded customers the cutting edge of the VW Golf de...
  5. Setting up Gmail Account

    Correspondence is an important part of e-commerce, which makes it even more important to have a backup Gmail email address. Once you create a Gmail Account, we can link it to your client file, and/or any Google Adwords and Bing AdCenter Accounts we ...
  6. Q: What are the Volkswagen Virtual Counter minimum systems requirements to ensure my dealership takes full advantage of the catalog’s functionality and performs at efficient speeds?

    A: The following is a minimum PC Requirement Guideline.   Processor 1 gigahertz(GHz) Pentium or better 32 bit (x86) or 64 bit (x64) processor Ram 2GB or greater OS Windows XP SP3 or greater Display 1024x768 or better Internet Connection B...
  7. Make the Most of Your Digital Marketing

    Are you getting the best results for your online site’s marketing investments? We have a few tips to ensure you’re making your advertising dollars matter. Market your site through your dealership’s existing outlets.  Collabo...
  8. Pricing for Your Market

    When you’re setting up your online site, it’s essential to take the time to figure out proper pricing for your parts and accessories store. It can be difficult to find the balance between profit and volume for your dealership, while stil...
  9. Q: What is on the Welcome Screen?

    A: This is the first page you see when you log-in to the Virtual Counter . The Welcome Screen displays the latest accessory highlights, news from Volkswagen of America, Inc. such as the most recent news and announcements, new and updated items, and...
  10. Q: I like using an Excel-based fitment guide or price calculator. Can I get the same with Virtual Counter?

    A: Virtual Counter does not currently have a downloadable price calculator. You can build a vehicle or customer specific Quote. See “ Building Quotes ”.   This functionality is being looked at and could be added in the future. ...