Popular Articles

  1. Introduction to the VW Online Store and Online Catalog

    The VW Online Store and Online Catalog is an inclusive website designed with both customers and dealers in mind. Customers will be able to browse the full accessories catalog available from Volkswagen, as well as transact business with dealers who h...
  2. Measuring Success

    Gross Profit and Sales Volume are significant indicators of a well-performing business. The SimplePart Control Panel makes it simple to track metrics important to you, while offering additional performance reporting to help monitor the success of yo...
  3. Reading Control Panel Reports

  4. Pending Flags

    At the top right of your Control Panel, you should notice a set of orange icons with a corresponding number count. Each of these will assist you in running your parts website. Image A Image B. The first icon reading from left to ...
  5. Q: What are the Volkswagen Virtual Counter minimum systems requirements to ensure my dealership takes full advantage of the catalog’s functionality and performs at efficient speeds?

    A: The following is a minimum PC Requirement Guideline.   Processor 1 gigahertz(GHz) Pentium or better 32 bit (x86) or 64 bit (x64) processor Ram 2GB or greater OS Windows XP SP3 or greater Display 1024x768 or better Internet Connection Broadb...
  6. Q: What is on the Welcome Screen?

    A: This is the first page you see when you log-in to the Virtual Counter . The Welcome Screen displays the latest accessory highlights, news from Volkswagen of America, Inc. such as the most recent news and announcements, new and updated items, and...
  7. Q: Where do I find the Q2 2016 MDO Catalog?

    A: Virtual Counter does not currently contain an MDO catalog. This could be added in the future. For now, a high quality downloadable MDO catalog is attached below as a PDF file which is updated quarterly. Looking for the Q1 2016 MDO catalog? Cli...
  8. How To Create a PDF Brochure

    PDF Brochures give you an easy way to showcase your newest models at a dealership, as well as some of the best-selling products. Easily create a customized brochure featuring any models or products you wish to draw attention to in your showroom. Af...
  9. VW FAQs

    Q: Are there different levels of access to the Volkswagen Virtual Counter? Who has the ability to enter pricing and labor rates for my dealership? A: The Volkswagen Virtual Counter is accessible through the vwhub.com using single-sign-on technolo...
  10. Printable PDFs Available

    Within your dealer catalog, there are a couple of PDF options available to use with your customers and on the showroom floor. All PDFs are available to print in two ways: Click on “List & Print Options” and then click on the PDF you’d like...